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Field Service Engineer

Guildford GU1, UK

About the Company

About the Role

Our client are seeking a field based Forklift Engineer to join their Service team to service, maintain and repair their customer’s materials handling equipment. The company are part of one of the largest in their industry so offer fantastic opportunities to develop your career.

The Field Forklift Engineer Role:

As our Field Forklift Engineer you will act as a key member of the team by keeping our client’s forklifts in smooth working order. You will have the following duties and responsibilities:

Performing repairs, servicing and preventative maintenance of customer materials handling equipment
Perform mechanical, hydraulic and electrical fault diagnosis carrying out subsequent repairs in a timely and cost-effective manner
Develop and maintain client relationships ensuring the highest levels of customer service is achieved
Liaison with the parts department to ensure appropriate stock levels are held on the company vehicle
Completion of documentation to company standards

Skills and Experience:

To be considered for the role of Field Forklift Engineer you will be a mechanical engineer with electrical experience. Ideally you will have worked with material handling products before; however, we are open to considering candidates from other backgrounds such as: Automotive, Roadside recovery, Agricultural, REME, Construction Equipment, PSV, HGV, LGV or Plant. You must hold a UK driving licence.

To maintain our machines, candidates require a working knowledge and some practical experience of most of the following disciplines (full, in-depth product training will be given):

Experience of working on mobile machinery (brakes, steering, wheels, lift chains etc.)
Electrical drive and control systems
Diesel and LPG engines and common drive-trains
Hydraulics
Some computer/electronic based diagnostic experience would be considered an advantage
Experience working on Wire Guided VNA’s desirable but not essential.

Benefits:

Overtime is payable at X 1.6 Monday – Saturday and x 2.1 on Sunday and Bank Holidays (overtime is optional)
Bonus scheme
Company van is available for private use if desired
25 days holiday (rising to 30 after 5 full years’ service) + bank holidays with flexibility to sell back/buy additional holiday days
Contributory pension scheme
Private health scheme
Income protection
Life cover
Subsidised gym membership
In-depth product training with long term opportunities for personal growth and development

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